Customer Service & Sales

These qualifications cover Levels appropriate for learners at any stage of a career in Customer Service & Sales, from those who are just starting out - handling customer queries - to those responsible for an organisation's overall customer-service strategy - analysing customer feedback and planning improvements.

This qualification provides learners with the skills and knowledge required to successfully work in customer services. It will also build learners’ knowledge of the principles of customer service.


This course is open-entry. There are no prerequisites for entry.

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Start DateAugust 30, 2021
Course Duration3 months
Enrollment FeeJMD $1,500
Course TuitionJMD $30,000
Award TypeCertification